Privacy Policy

Team Elysium Inc. (hereinafter referred to as the “Company”) complies with the personal information protection regulations under relevant laws such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Personal Information Protection Act, the Protection of Communications Secrets Act, and the Telecommunications Business Act. The Company establishes and complies with this Privacy Policy in accordance with applicable laws to protect users’ rights and interests.

Article 1 [ Items of Personal Information Collected and Purpose of Use ]

  1. The Company collects the personal information listed below. In accordance with Article 18 of the Personal Information Protection Act, the collected information will not be used for purposes other than those specified below, unless separate consent is obtained or special provisions under other laws apply.

    Purpose of Use Collected Items Retention Period
    Membership registration and service provision Email, mobile phone number, name, gender, date of birth, and other information (measurement items, exercise records, fitness goals, etc.) Until membership withdrawal
    Provision of goods or services Service provision, update details, contract and invoice delivery, identity verification, fee payment and settlement Until completion of goods/service supply, payment/settlement, and customer service related to service provision
    Service improvement and new service development Demographic analysis, service updates based on usage records, improvement of existing services and development of new services (including AI technology) Until membership withdrawal

  2. Use for new service development, marketing, and advertising For purposes such as research and development in the field of artificial intelligence (e.g., AI model improvement), new service development, provision of customized services, service delivery and advertising based on statistical characteristics, service effectiveness verification, provision of event and promotional information and participation opportunities, analysis of access frequency, and statistical analysis of service usage by members.

  3. Processing of pseudonymized information for statistical and scientific research The Company processes certain personal information in a pseudonymized or anonymized form and uses it for new service development purposes, including research and development of language-based AI technologies such as algorithm development.

Article 2 [Provision of Personal Information]

  1. With the member’s prior consent, the company provides personal information to third parties within the scope of the notified purposes of collection and use. Without such consent, it will not provide beyond that scope. However, exceptions are as follows:
    1. When the member has given written consent
    2. When required by law to submit personal information
    3. When provided in a form where individuals cannot be identified, for statistics, research, or surveys
  2. Sensitive information is also provided under the same conditions, with the same exceptions as above.
    1. When the member has given written consent
    2. When required by law to submit personal information
    3. When provided in a form where individuals cannot be identified, for statistics, research, or surveys

Article 3 [Outsourcing of Personal Information Processing]

To ensure smooth service, some personal information processing is outsourced within the necessary scope. Details are shown in the table below.

Entrusted Company Delegated Task
NICE Payments Co., Ltd. Electronic payment service
Amazon Web Services, Inc. Data storage

Article 4 [Procedures and Methods of Personal Information Disposal]

In principle, a user’s personal information is destroyed without delay once the retention period has expired or the purpose of collection and use has been fulfilled. The company’s procedures and methods for the destruction of personal information are as follows.

  1. Disposal Procedure
    1. The company records and manages matters related to the disposal of personal information. Disposal is carried out under the responsibility of the Data Protection Officer, who also confirms the results of disposal.
    2. In cases where other laws require retention, the company may exceptionally refrain from destroying the user’s personal information.
  2. Disposal Method
    1. Personal information stored on paper or other physical media is shredded or incinerated.
    2. Personal information stored in electronic files is permanently deleted by methods that make recovery impossible (technological methods that prevent data reproduction).
  3. Retention of Undestroyed Information When personal information is retained without being destroyed in accordance with legal requirements, such information or related files are stored and managed separately from other personal information. Personal information transferred to a separate database is not used for purposes other than those permitted by law.

Article 5 [Rights, Obligations, and Exercise by Data Subjects]